Our staff at RentChalets are much valued part of our team and RentChalets’ Community!
Our Staff motto is Work Hard, Play Hard and Sleep Well!
The Housekeeper/cleaner primary responsibility is to ensure all cleans are completed to the RentChalets Standard Appearance; to ensure guests staying in the resort have an exceptional experience. The ideal candidate must like cleaning, be self motivated, detail-oriented and work to a schedule.
All your cleaning equipment and cleaners
Cleaning to the Rentchalets standards
Operations and controls of heating, fireplace, windows and electronics lights etc.
Clean and dirty laundry to reduce loss/damage to sheets and towels
Report maintenance issues, damage, theft, and found articles
Answer telephone or door bells courteously
Snow clearing of front porches, balconies
Sweep garage floors
- Check and clean BBQ’s;
To assist the Property Manager with snow removal, hot tub checks, property maintenance, garbage pickup, delivery of clean and pick of dirty laundry. Ensure guests have an awesome vacation. Must have good communication skills verbal and written, knowledge of how appliances, electronics work and the basic understanding of the mechanics of how a house works.
Maintaining snow- clear doorways, garages, pathways, stairs, decks and hot tubs areas.
Hot tub checking/ maintain good water quality.
Assist with the checking that all amenities in the properties work, if necessary create specific instruction for guests to use amenity and for the front and guest service agents to help problem solve or fix, over the phone or in person.
Completion of service orders documents to owners and guests, working toward Zero Service Orders.
Resolving guest issues. Including visiting guests to resolve issues in property. Guest departure issues i.e any damage to be charged and dealt with in a timely manner. To keep upper management informed and updated of costs.
Maintain clean and tidy work areas, ie maintenance/storerooms, tool bags, vehicles.
Work with the other departments ie housekeeping, front desk, sales and data management.
Any other task that is required for Rentchalets to operate successfully.
Ensure daily timesheets are filled in correctly and handed in a timely manner.
Understand how Lockstate lock work, and assist with ensuring locks working at all time;
All Rentchalets vehicles, to drive with due diligence and according to Rules of the Road in B.C.
Education / Experience
We are looking for applicants that are in the Hospitality and Tourism Industry. You must be self motivated, hard working, have excellent attention to detail and care about the work you do and that it makes a difference to the guest experience and their vacation.
Physical Demands: While performing the duties of this job, the employee is required to stand, walk 100% of the shift. You will be required to reach, bend, lift, carry, stoop, shovel and wipe throughout the whole shift. You will be required to lift and carry up to 50/75 pounds (dirty laundry bags/vacuum cleaners) Hazards include not limited to: cuts, slipping on snow & ice, falls, burns, working with cleaning detergents.
Please send your resume to Margaret@rentchalets.com or call into the RentChalets office at 48 Trappers Crossing, 5350 Big White Road.
Start Date: 14th November 2016